Please contact Canada Post at 1-866-607-6301 OR go online and request your keys Have you just moved and need new keys? OR you need the new Keys ( old are lost or damaged) Complete the online form to request new keys. Create a service ticket and fill the appropriate form ( new move-in OR existing customers) You’ll
What is the turn around time for a support ticket?
Service tickets are processed based on the severity of the issues. Life threatening issues: please contact 911. Emergency issues: All issues that impact the Safety of Tenants or Safety of the Property are dealt on First Priority. Estimated time to start action is within 24 hours of reporting. Non-Emergency issues: All issues that relates to impacted functionality