Every Building we manage is different and has different set of rules related to parking. Your parking information is mentioned in your Residential lease document. If there is still a question, please send your query in email to Support@MulticorpRealty.com and provide the following information along with your request

Your Question about Parking?
Your property address:
Tenant Name:
Tenant Phone:

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MOVE IN PROCEDURE

Step 1: Ensure that all the utilities have been transferred to your name as agreed in the Residential Lease. Please send the confirmation numbers to office via email info@MulticorpRealty.com

Step 2: First and Last month is deposited to the office.

Step 3: You have copy of your signed residential lease and you understand every clause of it, especially your responsibilities.

Step 4: Collect Keys from the office

Step 5: Once you have moved in the house, fill out the MOVE-in Checklist and send to office info@MulticorpRealty.com OR FAX at 613-248-4511.

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Yes, every tenant has the responsibility to pay the rent until the time of “Termination of Lease” or “End of Lease”.

Incase of early move-out, tenant still have to pay rent unless;
– it is agreed between the landlord and tenant in writing
OR
– the landlord has rented to next tenant and started collecting rent from next tenant

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If there was an accident in the property and has resulted in damages to the property. It is tenant’s responsibility to:

a) Inform the management company as soon as possible. Email at support@MulticorpRealty.com

b) Get the professionals in the trade at tenant’s cost to get the property fixed after getting approval from management company.

c) Submit invoice / warranty associated with the repair to the office. Invoice/warranty can be emailed to office at Support@multicorpRealty.com OR Faxed to 613-248-4511.

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Once on a lease, one can not terminate the lease. A tenant has an obligation under the law to complete the commitment. However we understand that there are circumstances where one has to terminate the lease early.

Two Options:

Option 1:  Tenant finds a replacement  / sublet on its own. Once a potential tenant is found the follow the following steps.
Step 1: Get the rental application filled from the tenant along with an ID. e.g. copy of Driver license.
Step 2: Send $500.00 plus HST non-refundable processing fees to office via certified cheque/ money order or Email transfer at Support@multicorpRealty.com.
Step 3: Send Rental application, copy of the ID to office.
Step 4: Office will evaluate the potential tenant and if approved, lease amendment documents will be prepared to approve the sublet. Other wise, you will be informed about the rejection.

Option 2: Management company to find the replacement / sublet.
Step 1: Deposit one month rent and 500.00 non-refundable processing fees plus HST to the office. Money can be sent via certified cheque/ money order or Email transfer at Support@multicorpRealty.com.
Step 2: Management company will start the process of finding the sub-tenant. Tenant is responsible for the rent until sub-tenant is found or until end of the current lease term.
Step 3: Once a suitable sub-tenant is found, office will prepare the lease amendment documents to approve the sublet.

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Please feel free to post your query at support@multicorprealty.com. Our team will get back to you . Thanks.

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Please contact Canada Post at 1-866-607-6301 OR go online and request your keys

Have you just moved and need new keys? OR you need the new Keys ( old are lost or damaged)

Complete the online form to request new keys.

• Create a service ticket and fill the appropriate form ( new move-in OR existing customers)
• You’ll receive a notice card when your keys are ready. Bring it along with government-issued photo identification to the post office indicated on your notice card along with proof of residence.
• You can use the notice card to confirm the location and compartment number of your community mailbox.
• The cost to replace lost or stolen community mailbox keys is $29 plus taxes.
• For a new move-ins or If your keys do not work, Canada Post will replace both the lock and your keys at no charge.

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