Who do we contact for changing the locks for Mailbox?
Please contact Canada Post at 1-866-607-6301 OR go online and request your keys
Have you just moved and need new keys? OR you need the new Keys ( old are lost or damaged)
Complete the online form to request new keys.
- Create a service ticket and fill the appropriate form ( new move-in OR existing customers)
- You’ll receive a notice card when your keys are ready. Bring it along with government-issued photo identification to the post office indicated on your notice card along with proof of residence.
- You can use the notice card to confirm the location and compartment number of your community mailbox.
- The cost to replace lost or stolen community mailbox keys is $29 plus taxes.
- For a new move-ins or If your keys do not work, Canada Post will replace both the lock and your keys at no charge.
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